Terms and conditions

Definitions

User - an Optus or Amaysim employee or contractor who registers an account in the Optus Staff Sales Portal. Users are able to register an account from 1 week prior to each Sales Period. Users are deactivated 30 days after the end of each Sales Period and will need to create a new account if they wish to participate in subsequent Sales Periods.

Sales Period - a period of time wherein Users may make purchases from the Optus Staff Sales Portal. All sales periods will be advertised in advance of the sale via internal communications to Optus and Amaysim staff.

Device - refers to a mobile handset.

Connected Device - refers to a tablet or smart watch and may include other devices which have cellular connectivity such as USB and portable modems.

Accessory - refers to any accessory that does not have cellular connectivity, eg: headphones, ear buds, keyboards etc.

Offers on this website are available to current holders of optus.com.au or amaysim.com.au email addresses only. You must sign up with your relevant email address to become a User before each Sales Period and complete a purchase on this website.

There is currently no limit on the number of items that may be purchased per User, per Sales Period. However, this is subject to change upon the provision of reasonable notice either included in any internal communications relating to an upcoming Sales Period and/or via direct communication to users who have an active account registered with the Optus Staff Sales Portal.

Stock availability is not guaranteed. If your purchase is unable to be fulfilled, you will be provided a full refund.

Some Devices may have been modified to be optimised for the Optus network and performance on other networks is not guaranteed. Please refer to the product specifications for specific network compatibility. Some Devices may be locked to the Optus network and fees may be applicable if you want to unlock the Device for use on another network, see optus.com.au/unlock for details. If a Device is network locked, this will be specified on the relevant product page in the Optus Staff Sales Portal.

Our devices come with guarantees that cannot be excluded under the Australian Consumer Law.

You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

You are also entitled to have the devices repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

You can find more information on our warranties here.

Selected products may have Fringe Benefits Tax (FBT) liability. If the product is liable, you will be notified in the product description. If you purchase a product that has FBT liability, the Optus Tax Team will determine if the Australian Taxation Office should be notified. FBT is payable by Optus, but may result in a Reportable Fringe Benefits Amount disclosed on your PAYG payment summary. If you have any queries related to FBT, please reach out to Optus Tax Team.

When signing up to the Optus Staff Sales Portal you will be required to provide personal information and you acknowledge that any such personal information will be handled in accordance with the Privacy Policy.

1. We respect your privacy

1.1 Alegre PTY LTD (An Assurant Company) respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988. This policy sets out how we collect and treat your personal information.

1.2 "Personal information" is information we hold which is identifiable as being about you.

2. Collection of personal information

2.1 Alegre PTY LTD (An Assurant Company) will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms. You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.

2.2 Additionally, we may also collect any other information you provide while interacting with us.

3. How we collect your personal information

3.1 Alegre PTY LTD (An Assurant Company) collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website or store and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

4. Use of your personal information

4.1 Alegre PTY LTD (An Assurant Company) may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.

4.2 Alegre PTY LTD (An Assurant Company) may contact you by a variety of measures including, but not limited to telephone, email, sms or mail.

5. Disclosure of your personal information

5.1 We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.

5.2 We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.

5.3 We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Alegre PTY LTD (An Assurant Company), its customers or third parties.

5.4 Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia.

5.5 If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases.

This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.

5.6 By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.

6. Security of your personal information

6.1 Alegre PTY LTD (An Assurant Company) is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

6.2 The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

7. Access to your personal information

7.1 You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988. A small administrative fee may be payable for the provision of information. If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at support@optusstaffsale.com.au.

7.2 We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.

8. Complaints about privacy

8.1 If you have any complaints about our privacy practices, please feel free to send in details of your complaints to Locked Bag 3003 Auburn NSW 1835. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

9. Changes to Privacy Policy

9.1 Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.

10. Website

10.1 We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Our website may from time to time use cookies to analyses website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Adwords. These ads may appear on this website or other websites you visit.

10.2 Third party sites. Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Alegre PTY LTD (An Assurant Company) is not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.